Category / Editorial

by Xavier Voigt-Hill

The sorry state of Android updates

With Samsung’s announcement that Galaxy S II owners will not in fact be getting their Ice Cream Sandwich updates today as previously stated by one of their websites, the age-old discussion regarding Android updates, skinning and fragmentation has returned to the fore. Android 4.0, codenamed Ice Cream Sandwich and referred to as ICS, was confirmed on way back on October 15th of last year, the same day that this very website launched, yet now, almost 5 months later, only a small handful of devices from major manufacturers have either launched with or been updated to Google’s latest and greatest operating system. Why is this the case, and what can be done to help the situation?

Take a look at this graphic, taken from the Android website, which shows the versions of Android which have accessed the Android Market Google Play in the two weeks leading up to March 5th.

Just 1.6% of Android devices are running the latest version of the software. A comprehensive list of devices that have either shipped with or been officially updated to Ice Cream Sandwich is below. Please note that this does not include devices that have been announced but not shipped.

  • Archos G9
  • Asus Eee Pad Transformer
  • Asus Eee Pad Transformer Prime
  • HTC Sensation
  • HTC Sensation XE
  • Motorola Xoom
  • Samsung Galaxy Nexus
  • Samsung Nexus S

Firstly, some of the blame has to be placed on Google. The OEMs do not get access to the source code until it is publicly released, with the exemption of the partner making the flagship Nexus device, such as Samsung’s Galaxy Nexus, announced alongside Ice Cream Sandwich at a press conference in Hong Kong last year. While Google should want the Nexus phones to succeed and have an advantage over other handsets on the market at the time of release, I believe that major manufacturers such as HTC, Sony, Samsung and Google’s own subsidiary Motorola should get early access to the source code, so that handsets and devices can get the latest software promptly after it is unleashed upon the world. It is wrong to go into a store at this stage and see just one device, the Galaxy Nexus, sporting up-to-date software.

We must never forget the manufacturers themselves, as they too delay updates for a number of reasons. Firstly, they already have your money and, as such, there is little benefit to them if they spend time and money preparing software updates for phones. This raises a whole load of questions regarding the state of customer service in the 21st century, but those are for another day. An example of this kind of neglect is Samsung, with the Galaxy S. Late last year, the Korean company confirmed that they would not update the phone, the second biggest selling Android device of all time, to Ice Cream Sandwich. Their excuse? TouchWiz and Ice Cream Sandwich can’t live together on the ROM. Why not just get rid of the crappy skin which users hate?

Of course, manufacturers feel that they have to stick their bloated skins on top of Android, and updates get delayed to ensure that this is the case. Take LG for example. At Mobile World Congress 2 weeks ago, they unveiled a host of new Android devices – the Optimus L3, Optimus L5, Optimus L7, Optimus 3D Max, Optimus 4X HD and the Optimus Vu phablet. Of these, half are scheduled to launch with Gingerbread, and only the L7, L5 and 4X HD are guaranteed to have Ice Cream Sandwich. As for the rest, LG issued a vague timeframe for updates of later this year. Considering that they have no plans to update their existing phones until Q2 or even Q3 at the earliest, I wouldn’t hold out much hope of this ever happening. If such an update actually does come, the community will probably have Jelly Bean stable on the handsets. LG’s excuse? A combination of the skin and the fact that they seemingly don’t care about consumers – a statement that can be applied to almost all Android manufacturers. This infographic, made last year by Michael DeGusta of The Understatement, shows just how slow these updates can be, especially compared to iOS.

Across the internet, I have seen people complaining about the update situation, only to be told to buy a Nexus phone and have all their problems solved, but this argument is ridiculously stupid. The beauty of Android is the wide variety of handsets, tailored to suit every need. To be told that, in order to be certain to get the latest software officially, you have to buy a certain device, takes away this beauty. If I wanted that kind of situation, where I no choice in form factor in exchange for a guarantee to get updates, I’d buy an iPhone. Take the Galaxy Nexus, for instance. At 4.65″, it is way too big for me. I think the design is horrible in comparison to some other smartphones, the rear camera is, for such a high-end device, sub-par for the course, and Samsung’s incessant use of flimsy plastics mean that I would never even consider buying one. If I want to get an Android phone with almost a guarantee of an update however, I have no other choice. This is not on.

Even if I were to jump on the Nexus bandwagon, I still wouldn’t be 100% certain of updates. Certain Nexus S owners are still waiting for Google and carriers to push the ICS update to their devices, even though most GSM variants of the phone got the update to 4.0 back in December. We must not forget the Nexus One either. The HTC device was Google’s first flagship and, despite the fact that the Android community can do it, Google has announced that they do not plan to push an ICS update to the handset which is still less than 2 years old.

So, until the day comes where updates are prompt and ensured, I will not buy an Android phone or tablet. I know that there are other ways of getting updates, but manufacturers and carriers should have a duty to ensure that devices are kept up-to-date for at least the standard contract length of 24 months. And finally, before you dismiss this whole post as pure trolling of Android, I am an Android user and I am still waiting for Gingerbread. If HTC doesn’t care about an 18 month old phone, why should I?

by Kieran Mainstone

Why I love my BlackBerry

There are many aspects about BlackBerry devices which this site has constantly reminded us are negative, but I, as a Curve owner, love my phone. Now I will try to defend this marvelous piece of technology.

Admittedly there are some things about the BlackBerry which are not up to scratch e.g. the constant crashes and crappy cameras, but also things are also very well done e.g. the hardware QWERTY keyboards. This is not a phone built for gaming so, if that is what you have had in mind for your phone, do not buy a BlackBerry. The BB has a wide range of apps that are useful for many things but not that many games can be found in the App World so, like I say, consider every aspect before you run into buying a phone which you will later regret. It is a lot more about socialising and business ventures because it is easy to send and receive e-mails and to surf the web while on the go.

One of the key features of BB is BlackBerry Messenger (or BBM). This proprietary service is great for contacting your friends. There are many apps out there which are available cross-platform but these are not as recognisable as BBM and also can be slightly confusing and hard to use if you do not know what you are doing from the beginning. I have broken many a phone having not known how to work the phone as a whole or just a certain aspect of it and this is unacceptable for non-technically-minded people.

If you get a Curve, BlackBerry phones can be very inexpensive. These cost next to nothing compared to iPhones and some Windows Phones which can cost ridiculous amounts of money. There is no need at all to spend £500 on a phone, excluding the newest models and especially the sexy PorscheBerry. The “click… click… click…” noise that Hannah complained about last week does not annoy me and can be easily avoided. and and the buttons on the qwerty keyboard is just the right size for people with normal sized hands. It is the right size to fit in most pockets and is also very easy to use and very straight forward.

Teenagers enjoy their BlackBerries for many different reasons, mainly because they look stylish and are cool. Everybody who is anybody in a secondary school either has a BB or has owned one. It has become a necessary accessory for those who wish to become cool. Saying this, I also recognise that RIM will have to pull their fingers out of their arses in order to stay alive and remain a major player in the smartphone market. There is a lot to be improved and fashions change but, at the moment BlackBerries are in and, like it or not, I don’t see desire for them fading anytime soon so get used to it.

by Hannah Marsh :)

Why do teenagers love BlackBerry devices?

Among teenagers, BlackBerry smartphones are all the hype at the moment, but I genuinely can’t help but ask myself why. While most people can see that RIM is on a knife edge and need to make drastic changes to survive, our demographic seems to be addicted to the Canadian QWERTY phones, with their outdated operating systems and poor user experiences. Why is this?

In my opinions BlackBerry phones (and PlayBooks) really aren’t great. People say that the BBM way of communicating is their favourite thing about the phones world, but this service ties you down to communicating with other BB users. Why not just download a cross-platform thing like WhatsApp? Then you will be able to communicate for free with people that have other phones too, such as Androids, iPhones and Windows Phones.

The performance of BlackBerry phones is often absolutely appalling, usually due to the outdated hardware, and my friends that have them are always complaining about how they crash far too regularly to be considered reliable. The camera quality is in a completely different league to other phones, and not in a good way. You cannot compare the quality with that of Nokia, HTC, Samsung and Apple cameras as it is just far too poor. The video quality is equally awful, almost embarrassing to watch once blown up to a decent size. The keys on the phone are small and hard to use at times.

Also (personal rant here) have you ever tried sharing a room with a BlackBerry user? When you’re trying to sleep at night and all you can hear is “click… click… click…” People claim that the keypad on the BlackBerry Bold doesn’t click, which for the record, is a lie. When the room is silent at night you can, and I repeat can, hear it. Now you may be thinking of a counter argument to do with the all-touch Torch and similar models due to the fact that they have software keyboards, however the touch panels are quite frankly of a severely sub-standard quality. In some of the older models the screen clicks as if it’s a button when you touch it. Resistive touch-screens do not deserve a place in this world.

BlackBerry devices are good as business phones due to the security and relative efficiency of the push email services, however as a phone for the youth, they are quite simply abysmal in my opinion. Much better alternatives are available at a wide array of price points, but BB diehards seem oblivious to this fact. I just wish that more people would think the same as me.

by Hannah Marsh :)

Why you don’t need a quad-core phone

“OMG I’ve seen this totally cool new phone, I really just have to get it!”

“Oh really? What is so good about it?”

“It’s got a quad-core processor”

“What does that mean?”

“I have no idea. However it sounds WICKED!!”

Companies trick you into thinking that you always have to have the latest thing, and the today’s society pressures you into believing all the given specifications are absolutely amazing. However, the truth is, some of it just isn’t needed. Why would you want a quad-core processor? To have a faster phone obviously. However you will never need that much power, nor will you ever use it! People say they need the power for gaming; however computers that don’t have quad-core processors have been used for gaming for so many years and are completely fine. Also why would you want to play high quality games on your phone? The screen is so small and the graphics are such poor quality that it isn’t worth it, not if you want anywhere near decent detail and picture. My phone (HTC Sensation) has a dual-core processor; and that works sensationally. I can multitask efficiently, I can play music whilst on the internet and texting and running social apps in the background. I can receive emails and play on apps at the same time. The speed is fantastic and you really couldn’t need a faster phone.

Quad-core costs a lot more money and quite frankly, it isn’t worth it. You may think it is cool to have it, however you will never use all four processors at once, and so you will never notice the fact that you have them.

by Xavier Voigt-Hill

RIM’s new CEO is not the right man for the job

Earlier this week, RIM quietly announced that Thorsten Heins, their Chief Operating Officer, would replace Jim Balsillie and Mike Lazaridis as the sole CEO of the troubled company behind the BlackBerry. The Bavarian has been at the company for just 4 years and has still yet to even see the OS of the future that is BBX BB10 in action. He seems rather boring and doesn’t see the need for drastic change in Waterloo. What planet is this guy on? I wish him the best of luck in turning things around, but I’m not too optimistic. Watch his official introduction video below and judge Thorsten for yourself.

by Henry Hunt

Why I hate Android

I loathe Android for many reasons. I can’t help it, and I apologise for that. I have my reasons, and I believe they are valid, so here we go.

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by Xavier Voigt-Hill

The incompetence in tech retail

Let’s face it. We all buy technology of one form or another. Many of us buy our gadgets online for savings and sheer convenience, but sometimes you need to actually try something before you buy. High street stores are everywhere these days, complete with friendly and ‘knowledgable’ salespeople to guide you to the right products and decisions, but not all is as it seems.

Circulating around Digixav are numerous stories of employees at leading British retailers not having a clue about the products and services that they are trying to sell to the public. Here I have compiled a list of some of the worst of our experiences for your entertainment and warning. Remember that all of these stories are true and have been witnessed by the Digixav team.

  • A hand scribbled description note for the Sony Ericsson Xperia Arc in a Carphone Warehouse store stated that the phone was sporting an ‘8.1 mega pixle’ rear camera.
  • Advertising material in a Carphone Warehouse store shows BlackBerry Curve specifications with a dummy model of an HTC Salsa, thus confusing two smartphones that could hardly be more different.20120107-213406.jpg
  • After his chain had been featured in an advert for the new Motorola RAZR, a Phones4U employee had no knowledge of the device other than its name despite the fact that people had come in requesting it.
  • A label for a Lenovo desktop PC in Currys states that its 2nd generation Intel Core i3 CPU is 2.7x faster than your old PC. This is very misleading as the i3 chip is in fact slower than many processors that have been available for a number of years.20120107-213452.jpg
  • The entire sales team of one Currys store had no idea of how the Kindle 4 lighted covers worked as the contact points had changed from those of the Kindle Keyboard. How can they try and sell a case for £50 if they have no idea how it works?
  • A dummy Samsung Wave II is on display in the Carphone Warehouse with no explanation as to what it was.
  • A Currys employee was left confused as he had no knowledge of what a flash drive was. He had to be reminded that it was the correct term for a memory stick.
  • Another upside-down price tag in Currys. I see these whenever I visit my local branch.
  • In December 2011, a Carphone Warehouse employee said that he did not expect the Lumia 900 to launch in the UK as, in his words, ‘it has been out in America for ages’. I played along with this, and he stated that it was just the 800 with a ‘4G’ LTE radio inside and at the exact same size of 3.7″. This is clearly incorrect as Nokia and AT&T are set to unveil this device at CES at Las Vegas on Monday. Another Carphone Warehouse employee since informed us that the database confirmed an 8MP rear shooter, a 4.3″ screen and 512MB RAM, but we cannot be certain if these specifications are genuine.

In conclusion, don’t believe everything you hear in tech shops. If you are in such an emporium and you hear an incompetent buffoon misleading a fellow consumer, don’t be afraid to butt in and steer them on the right path. Not all salespeople are terrible but the retail industry lacks people with a passion for technology and this is a sorry state for it.

If you have your own high street tale of woe, leave it in the comments or email it to us here.

by Henry Hunt

What we’re looking forward to in 2012

2011 is nearly over and we can all agree that it has been pretty good for tech. Nokia’s credibility returned and people began to talk to their phones. We all know, however, that 2012 can be epic. Here is what we want from the year ahead.

Windows 8

We know it’s coming in 2012 with a beta as early as January. I love the Metro UI on my phone and I am looking forward to seeing it on both tablets and computers, and not to forget Windows Phone 8 that is rumoured to be coming in the third quarter of next year.

Nokia’s Windows 8 tablet

Following straight on from Windows 8 comes the Nokia tablet that Paul Ansellem, GM of Nokia France, assured us would be available by June. Due to the recent partnership between Nokia and Microsoft, the ‘Lumia Tab’ would likely be the first Windows 8 tablet so this inadvertent announcement could give us information as to the release date of Redmond’s next OS. Plus, if it looks anything like an enlarged Lumia 800 as My Nokia Blog’s mockup suggested, the DX offices will be full of productive happy bunnies.

Nokia Lumia 900

Speaking with a French paper, Ansellem said that the fantastic Lumia 800 was like the BMW 5 series. Great, but a 7 series is better. Numerous leaks have suggested that it will be an 800 with a larger screen, the Lumia 900. The 800 is a great phone but in my opinion a 4.3 inch device with a high resolution and HSPA+ is what the market needs. I don’t give a damn about LTE because I hate Ofcom.

The inevitable rise of Windows Phone 7

With the number of apps on the Marketplace recently having broken the 50,000 barrier, it’s no surprise that our favourite OS Windows Phone 7 is growing. Unfortunately it is not yet at the same level as iOS or Android, but hopefully in the next 12 months Microsoft will catch up to their competitors and Nokia will produce some awesome handsets and WP will eat it’s way into the market.

Apple without Steve

With Steve Jobs having passed on earlier in the year, we still are not sure as to how Apple are going to cope without him. Even though Steve will have planned ahead before his passing, Tim Cook is having to fill a big gap that was left by the father of the modern computer.

RIM

I am sure that everyone is looking forward to the final nail in RIM’s airtight coffin which is most likely going to come in the coming year. So yeah. Death to RIM.

webOS goes open source

Since Leo Apotheker won the idiot of the year award, people have been wondering whether webOS was dead or not after HP announced they were discontinuing its use in their products. However at the beginning of  December, it was announced that HP would be making it open source, in the coming year we are looking forward to manufacturers creating webOS devices.

HTC going for quality over quantity

Apparently HTC are going to completely change their marketing philosophy and go for quality over quantity. Hopefully in the next year we will see something good come from the Taiwanese company instead of such abominations as the HTC Sensation, Sensation XE and Sensation XL. DEATH TO SENSE.

That is all.

by Henry Hunt

Why I hate RIM

In the tech world there is a large amount of hate towards Research In Motion, the makers of such pieces of shit such as the BlackBerry PlayBook and the Bold 9900. I hate RIM, as do most of my colleagues, for a number of good reasons. They are the company that everyone loves to hate and they don’t do a lot to help themselves.

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